Rounded Ceramic Spiral Decorative Vessel

Orders are generally processed within 1–4 business days after successful payment confirmation.

We provide standard shipping to supported destinations worldwide. The standard shipping fee is €4.99 per order.

Standard shipping may take up to approximately 30 days after dispatch. Actual delivery time may vary depending on the delivery address, carrier operations, customs procedures, local transportation conditions, weather, public holidays, and other circumstances affecting delivery.

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Eligible items may be returned within 30 days after delivery. Return requests submitted after 30 days cannot be accepted unless otherwise required by applicable law.

Hats may be reasonably tried on to check appearance and fit. Returned items should remain clean, resalable, and free from extended wear, washing, alteration, stains, odors, makeup, excessive hair, or other conditions that materially affect resale.

Once an eligible return has been received, reviewed, and approved, the refund will be issued to the original payment method within 7 business days.

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Transactions on duvnexo.com are processed in EUR. Available payment methods may include Visa, Mastercard, Giropay, PayPal, Apple Pay, American Express, Google Pay, and Discover.

Payments may be processed securely through Stripe or PayPal. Our website uses HTTPS and SSL/TLS encryption, together with applicable payment security measures such as tokenization, fraud screening, PCI-DSS controls, 3D Secure, or Strong Customer Authentication.

We do not directly store complete payment card numbers or card security codes such as CVV or CVC on our website.

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If you have questions about an order, delivery, return, payment, or product information, customer support is available at support@duvnexo.com.

During working hours, we generally respond within 24 hours, excluding weekends and public holidays.

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